DELIVERY
Packaging, postage and delivery charges are extra
UK delivery: All signs are securely packaged and delivered by courier. We will advise you of likely delivery times, so please let us know of alternative times or other arrangements. Mounting instructions and velcro pads will be forwarded separately via Royal Mail.
UK delivery charges, according to size of sign:
All sizes, except large £4.95
Large: 28 x 21 cm or 21 x 28 cm £8.95
UK delivery is usually within 5-7 working days. We are a very small company, whose own holidays may affect fulfilment times, but we'll let you know if this is the case.
Worldwide shipping: your signs will be delivered either by courier or by mail, whichever is least expensive, The charge is calculated according to weight and location, and advised when you check out. Please note that we do not add purchase taxes, VAT or import duty at order stage, and these may be requested before your sign is released from customs
Replacement and Returns: If the sign is faulty or has been damaged in transit, we will replace it free of charge. Please send us a good quality photograph showing the fault or damage, and we will provide a replacement sign for no charge.
If for any other reason you are not happy with your sign please return it within 15 days of receipt to:
Selene Signs Limited, 38 Buckland Gardens, Ryde, Isle of Wight, PO33 3AG
We will issue a full refund, but please let us know why you are dissatisfied so that we can improve our product and service in future.